Privacy policy.Plain English.

Mosh Consultants Pvt. Ltd. (“Mosh”, “we”, “our”) respects your privacy. This policy explains what information we collect when you use our website or enrol in one of our NFPA training programmes, how we use it, and the choices you have about it.

By using moshconsultants.com.pk you consent to this policy.

We collect only what we need to deliver our training programmes:

• Identity: name, employer, job title — required to issue NFPA certificates and Credly badges.
• Contact: email, phone number, mailing address — used to confirm enrolment and send course materials.
• Enrolment data: course selection, batch dates, payment records — required for invoicing and attendance.
• Website analytics: anonymised page views, browser type, device, referrer — used to improve the site experience. We do not sell or share this with third parties.

Your information is used strictly to:

• Process enrolment, issue certificates and Credly badges.
• Send batch confirmations, schedule changes and post-training resources.
• Respond to enquiries you submit through our forms or via email.
• Comply with NFPA reporting requirements as an authorised partner.
• Improve our website and training programmes.

We will never use your information for unsolicited marketing without your explicit opt-in.

We share information only with:

• NFPA & Credly: required to issue and verify your digital badges. NFPA receives your name, email, and the course you completed.
• Service providers: hosting, email delivery and payment processing — bound by confidentiality agreements and used solely to operate our service.
• Legal requirements: if required by Pakistani law or a valid court order.

We do not sell your personal information. Ever.

Our website uses essential cookies for session management and basic analytics (anonymised). We do not use third-party advertising cookies or cross-site trackers. You can disable cookies in your browser settings — the site will continue to function, though some features may behave differently.

We retain personal information only for as long as needed:

• Enrolment records: 7 years (required for NFPA certificate verification and tax compliance).
• Enquiry submissions: 24 months from last contact.
• Website analytics: 14 months, anonymised.

You may request deletion of your data at any time (see “Your rights” below).

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your data (subject to retention requirements above).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, email us at trainings@moshconsultants.com.pk. We respond within 30 days.

We use industry-standard security practices including TLS encryption for all data transmission, encrypted storage for sensitive records, restricted access on a need-to-know basis, and regular security reviews. No system is perfectly secure, but we work hard to protect your information.

We may update this policy periodically. Material changes will be announced on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

For privacy enquiries:

Mosh Consultants Pvt. Ltd.
44-C, 11 Jami Commercial St., Phase 7, DHA, Karachi 75500
Pakistan
Email: trainings@moshconsultants.com.pk
Phone: +92-21-35311805